Payment Portal is Now Live
Visit our new payment portal to set up your accout or use the easy one time pay option below.
BCWSA is excited to announce our new and improved online bill pay service, May 12th. Our new payment portal provides the ultimate peace of mind with secure and reliable payment options, ability to schedule payments in advance, and much more.
- Pay your utility bills anytime 24/7 via an easy-to-use online portal
- Set it and forget it with AutoPay – save time and avoid late or missed payments
- Pay by Text to get text notifications about your bill and pay by text if you’re on the go
- Pay over the phone using a landline or mobile device using our 24/7 automated Pay by Phone feature
Pay Your Bill
Payment Options
Pay Online
Direct Debit
Pay by Mail
BCWSA
PO BOX 3895 Lancaster, PA 17604
Here is What to Know:
Sample Bill
Got Billing Questions?
Telephone: 215-343-2538
Update Your Customer Contact Information
We need you to provide us with your updated contact information, so we can contact you in case of some type of public emergency. There are extremely rare cases where BCWSA needs to issue “boil water” notices, notify customers about main breaks, notice of violations from the environmental protection agencies.
In the Military?
We offer special billing privileges for those on active military duty. Call us to see if you qualify for reduced rates or abated bills.
account needing attention
Past Due Accounts
However, if you become delinquent in payment you can expect:
Interest and Penalties will be imposed on any balance over 30 days at a rate of 10% Penalty on the overdue balance and interest of 10% compounded annually.
Accounts with past due balances greater than 45 days may be subject to municipal lien and/or service termination, depending on the outstanding balance. There will be fees for shutoffs and lien filings.
If an account becomes past due, and is marked for termination, the Authority offers a payment option. The customer will receive a 10 day notice of shut off posted to their service location. The Authority may require the customer to pay the balance in full or execute a payment agreement. Payment terms will consist of 50% of the outstanding balance, due immediately, and the balance in 6 monthly installments while still paying any current charges during that time-frame. Depending on payment history, cash or a cash equivalent may be required. Any request for a service restoration must be made, and paid for, during regular business hours.
To avoid having an account become past due you can sign up for BCWSA’s Direct Debit program.